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ORIGINAL RESEARCH ARTICLES |
Evaluation Of Empathic Communication Skills Of Midwives Working At Local Health Services In Çanakkale
Semra AKGÖZa, Dr. Melda KARAVUŞb
aBiyoistatistik AD, Uludağ Üniversitesi Tıp Fakültesi, BURSAbHalk Sağlığı AD, Marmara Üniverisitesi Tıp Fakültesi, İSTANBUL
Objective: The empathic communication skill of midwives working in primary health care is an important factor to improve the quality of health service. The aim of this study was to measure the empathy skills of the midwives working in Çanakkale and to investigate the correlation of these skills with the social-demographic features.
Material and Methods: Between December 2001 and February 2002, 228 midwives working at local health services in Çanakkale were voluntarily answered the questions of the Dökmen scale of empathy skill. Item analysis and Factor analysis were performed for the reliability and validity of the scale measurements on midwifes. The maximum point, which one could get from the empathic skill was 219 and the minimum point was 66. The data were statistically evaluated by using SPSS ver.10.0 statistics module.
Results: The level of empathic skills of midwives was low (mean 128.2). A major determinant of empathy skills (for the midwives aged 30 or more) was not whether they use their professional knowledge but their preference to do their job if they could have turned back to the past.
Conclusion: Our results showed that the empathic communication skills of midwives working in the province of Çanakkale are not satisfying and need to be improved. Training the personal on empathic communication skills may be helpful.Keywords: Midwives, empathic communication skill,
job preference, professional knowledge,
province of ÇanakkaleTurkiye Klinikleri J Med Ethics 2005, 13:14-19
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